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Total and permanent disability

If you’ve suffered an injury or illness that permanently stops you working, you may be eligible for a Total and Permanent Disability compensation claim. 

What does TPD mean?

Total Permanent Disability is a type of Insurance cover that pays out a lump sum should you suffer from a sickness or injury meaning a person is unable to work in their own or any occupation for which they are suited by training, education, or experience.

Get advice from an expert

Our experienced team is on hand to discuss your case. Our experts can determine if you are eligible to make a claim on your TPD benefit. We’re here to guide and support you through the whole process.

No win, no fee

You have nothing to lose by getting in touch. If your case is not successful, you don’t have to pay a thing.

Life changing injuries require financial support

If you’ve suffered an injury or illness that permanently stops you working, you may be eligible for a Total and Permanent Disability compensation claim.
 
The injury or illness doesn’t have to be work related. To make a TPD claim, firstly you will need to get in touch with your insurer/superannuation fund and request the claims documents. The insurer may also ask for medical evidence relating to your injury/illness. Most insurers will require two medical professionals to verify that you are unable to work in any occupation (this will be in the policy wording). For some conditions you may need to meet the required waiting period. 

Contact our legal professionals today to get the help you need and start your recovery right

How do I make a claim?

To lodge a TPD claim, you will need to make contact with your insurer/superannuation fund and request the claims forms. The insurer may also ask for medical evidence relating to your injury/illness.

Most insurers will require two medical professionals to sign you off that you are unable to work in any occupation (this will be in the policy wording.)

Our team can help you...

Initial advice is free

Whatever the circumstances, Accident Claims Lawyers will consider your account of events and advise on the validity of your case. Our initial consultations are free and will help you understand how much you may be entitled to and to decide on whether you want to proceed.

Should you do so, we will assist you through every stage of the claim, exploiting our understanding of the nature and causes of accidents and the best support available to speed your recovery.

Our legal experts

Morgan Hawkins

I am at Accident Claims Lawyers because I want to help injured workers. Everyone deserves a helping hand when they are knocked to the ground

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Nigel Smith

Prior to Accident Claims Lawyers I worked for 5 years with an insurer and saw first-hand how the claims process could become long drawn out

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Relevant FAQs

Total Permanent Disability (TPD) is a type of Insurance cover, in which an individual is no longer able to work due to injuries. Total permanent disability, also called permanent total disability, applies to cases in which the individual may be unable to work again due to severe injuries.

However, each insurer has a different definition of what it means to be totally and permanently disabled and this is why it is important to understand the policy wording.

 

Case study: Mrs T was a passenger in a motor vehicle that was involved in a head-on collision. Amongst other injuries, she sustained a burst fracture of her spine resulting in paraplegia. Consequently, Mrs T was unable to continue to work as she now was reliant on care and assistance due to her limited mobility.

Many will be unaware that they may already have TPD cover as a result of automatic cover held within your superannuation and / or other insurances that they hold.

An example of this is when you commence work with a new employer and join the employers default superannuation fund where an automatic Insurance cover can be applied.

You should check your superannuation statement to check what cover you may have.

To lodge a TPD claim, you will need to contact your insurer or superfund and request the appropriate claims documents. The insurer may also ask for medical evidence relating to your injury/illness.

Most insurers will require two medical professionals to sign off that you are unable to work in any occupation (this will be in the policy wording). For some conditions you may need to meet the required waiting period.

Claiming on a TPD benefit means you are not working for at least 3 months. What this means is you must meet a minimum of 3 month waiting period before lodging your claim with the insurer. Please note that some policies may also have a 6 month waiting period.

It is in your best interest to disclose all illness as the insurer may request all medical records. By providing all the medical evidence this will help us to assess the claim. Please note some policies may have an exclusion for pre-existing conditions. Wording around pre-existing exclusions may be included in the policy document / Product disclosure document.

This will depend on the arrangement made with the insurer at application time. You may also hold more than one policy as you may have different superfunds. Some clients hold more than one superfund. You can check this with the ATO.

TPD payment made through the superannuation will incur tax payments This may also affect any Centrelink payments you may be eligible for. It may be in your best interest to seek financial advice when receiving a lump sum payment to help mitigate the tax and any Centrelink benefits.

We can also assist you with experts within this area that will help review the tax liability and look at ways to assist in reducing the tax you pay.

If your claim is declined, you have the right to dispute this with the insurer or you can reach out to the superannuation complaints tribunal or the financial service ombudsman. It is best to seek legal advice as soon as possible.

TPD claims can be complex and become overwhelming when trying to navigate through this process yourself. Seeking legal advice will remove the level of stress when dealing with the superfund or insurer.

With TPD, there can be a lot of grey areas and by having a lawyer to support you with the claim, we can prepare all the evidence required to move the claim along as quickly and smoothly as possible.

If you are feeling uncertain on what your rights are when looking to claim on TPD please contact our team at Accident Claims Lawyers. Our dedicated team will be more than happy to help you.

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