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FAQs

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What steps should I take immediately after a serious accident in Australia to protect my claim?

If you’re involved in a serious accident in Australia, there are several crucial steps you should take to protect your claim and ensure your rights are preserved:

Ensure Safety: Firstly, make sure you and anyone else involved are safe. Move to a safe area if possible and turn on hazard lights to warn other road users.

Call Emergency Services: Dial 000 immediately if there are any injuries, threats to life, or significant property damage. The police and ambulance services will respond as needed.

Seek Medical Attention: Even if you don’t think you are seriously injured, it’s important to get checked by a medical professional. Some injuries, particularly internal ones, may not be immediately apparent.

Report the Accident to the Police: In cases of serious accidents, it’s mandatory to report the incident to the police. Obtain a copy of the police report as it’s an important document for your claim.

Gather Evidence at the Scene: If it’s safe and you’re able to do so, take photos or videos of the accident scene, including vehicle positions, damage, road conditions, and any relevant street signs or signals.

Exchange Information: Get the names, contact details, insurance information, and vehicle registration details of all parties involved in the accident. However, avoid discussing fault or liability at the scene.

Identify Witnesses: If there are witnesses, get their contact details as their statements can be valuable for your claim.

Notify Your Insurance Company: Inform your insurer about the accident as soon as possible. Be honest and factual about the incident, but avoid admitting fault or liability until you have legal advice.

Keep Records of Everything: Document everything related to the accident and your injuries. This includes medical reports, expenses, police reports, communication with insurance companies, and a diary of your physical and emotional state post-accident.

Seek Legal Advice: Contact a personal injury lawyer experienced in handling serious accident claims in Australia. At Accident Claims Lawyers  we can provide guidance on your rights, help you understand the claims process, and represent you in negotiations with insurance companies or in court.

Avoid Social Media: Be cautious about what you post on social media regarding the accident. Insurance companies and lawyers may access your social media profiles, and your posts could impact your claim.

Follow Medical Advice: Adhere strictly to the treatment plan prescribed by your healthcare providers, as failing to do so could be used to argue that you didn’t take reasonable steps to mitigate the impact of your injuries.

Taking these steps can significantly impact the strength and success of your claim following a serious accident in Australia. Remember, each step not only helps in building a strong case but also ensures that your health and legal rights are prioritised.

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