Close this search box.
(08) 6149 1600


What steps should I take after a motor vehicle accident in Australia?

If you’re involved in a motor vehicle accident in Australia, there are several important steps you should take to ensure your safety, comply with legal requirements, and protect your rights. Here is a general guide:

  • Ensure Safety: First and foremost, make sure that you and any passengers are safe. Move to a secure location if possible, away from traffic.
  • Check for Injuries: Assess yourself and others for any injuries. If anyone is injured, call emergency services immediately (dial 000 in Australia).
  • Call the Police: In many cases, especially if there are injuries, significant property damage, or if the accident involves a hit-and-run or an intoxicated driver, you must report the accident to the police.
  • Exchange Information: Exchange names, addresses, phone numbers, insurance details, and vehicle registration numbers with the other driver(s) involved. Do not discuss fault or liability at the scene.
  • Document the Scene: Take photos of the accident scene, including damage to vehicles, position of vehicles, road conditions, and any relevant street signs or signals.
  • Witness Details: If there are any witnesses, get their contact information as they may be able to provide statements later.
  • Notify Your Insurance Company: Inform your insurance company of the accident as soon as possible. Be honest and provide them with accurate information about the incident.
  • Seek Medical Attention: Even if you don’t think you are injured, it’s wise to see a doctor. Some injuries, especially whiplash and internal injuries, may not be immediately apparent.
  • Keep Records: Maintain a file with all accident-related documents, including medical bills, police reports, communication with insurance companies, and any other relevant paperwork.
  • Legal Consultation: Consider consulting a personal injury lawyer, like ACL, especially if there are injuries or significant property damage. A lawyer can help you understand your rights and assist with insurance claims or legal action if necessary.
  • Report to the Department of Transport: In some cases, you may need to report the accident to the local transport authority in Australia.

Fill in the form to arrange a chat with one of our experts

For more information, please read our privacy policy here. By submitting this web form, you are consenting to your personal data being used for the purposes set out in the privacy policy.