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FAQs

What steps should I take after a motor vehicle accident in Australia?

If you’re involved in a motor vehicle accident in Australia, there are several important steps you should take to ensure your safety, comply with legal requirements, and protect your rights. Here is a general guide:

  • Ensure Safety: First and foremost, make sure that you and any passengers are safe. Move to a secure location if possible, away from traffic.
  • Check for Injuries: Assess yourself and others for any injuries. If anyone is injured, call emergency services immediately (dial 000 in Australia).
  • Call the Police: In many cases, especially if there are injuries, significant property damage, or if the accident involves a hit-and-run or an intoxicated driver, you must report the accident to the police.
  • Exchange Information: Exchange names, addresses, phone numbers, insurance details, and vehicle registration numbers with the other driver(s) involved. Do not discuss fault or liability at the scene.
  • Document the Scene: Take photos of the accident scene, including damage to vehicles, position of vehicles, road conditions, and any relevant street signs or signals.
  • Witness Details: If there are any witnesses, get their contact information as they may be able to provide statements later.
  • Notify Your Insurance Company: Inform your insurance company of the accident as soon as possible. Be honest and provide them with accurate information about the incident.
  • Seek Medical Attention: Even if you don’t think you are injured, it’s wise to see a doctor. Some injuries, especially whiplash and internal injuries, may not be immediately apparent.
  • Keep Records: Maintain a file with all accident-related documents, including medical bills, police reports, communication with insurance companies, and any other relevant paperwork.
  • Legal Consultation: Consider consulting a personal injury lawyer, like ACL, especially if there are injuries or significant property damage. A lawyer can help you understand your rights and assist with insurance claims or legal action if necessary.
  • Report to the Department of Transport: In some cases, you may need to report the accident to the local transport authority in Australia.

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