About ACL

Your full recovery is ACL's priority

Accident Claims Lawyers are a new type of accident claims legal practice, whose specialist team are experienced in helping clients making a full physical and financial recovery. ACL specialise in motor vehicle personal injury claims only. ACL's whole business is focused on clients’ accident claims and nothing else.

Making it easy every step of the way

If you’ve been injured in a motor vehicle accident, the road to complete recovery can be long and hard. ACL make that journey easier because they have invested in the people and technology to make sure clients are always up to date with the status of their claim. ACL’s unique customer claims portal gives 24/7 365 day online access to all of your claim documentation, and the ACL team will always keep you up to date via SMS, email or a personal phone call.

Everything you need in one place

From the moment after your accident to the day your claim is settled, ACL are always there for you. ACL’s network of Business Partners include vehicle hire companies, smash repairers, and a wide range of medical experts and rehabilitation specialists such as physios and chiros to help you after an accident.

ACL take care of you, your injuries and your car. ACL presents all costs arising from these services to the insurer as part of your claim, so you won’t be left out of pocket

What it will cost?

ACL understands that If you are considering making a personal injury claim, the first thing you’ll want to know is how much it will cost. Your first appointment with ACL is completely free of charge, and by the end of the consultation you’ll know exactly where you stand.

If you do have a case, ACL act for clients on a “No Win, No Fee” basis. You do not pay ACL any money up front of throughout your case. If your case is not successful, ACL writes off all your legal costs. If you win we will cap our legal costs at a % of your damages which we will agree with you before we commence work.

This means if you lose, you pay us nothing. If you win, you still receive your agreed % of damages and can have complete peace of mind.


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What our clients say

“ I had an accident in 2017 and Accident Claims Lawyers were a tremendous help. Nathan and Nigel went the whole 9 yards to help me and to make sure that everything ran smoothly. They consistently followed everything up to make sure that there were no problems with visits to specialists, and other medical issues. The phone calls backwards and forwards to me about different specialist appointments was so remarkable. Words cannot express highly enough of my gratitude towards these professional lawyers and I would definitely recommend their services to anyone seeking legal advice for an injury following a motor vehicle accident.”

Meet the Team

Nathan Lord

Legal Director/Principal

Hello and thanks for visiting our website which I hope you find useful. We'd love to help you and here's some information about me and my team

I am a specialist Accident Claims Lawyer. I believe passionately that a person who is injured through no fault of their own deserves fair compensation. This is what I have focussed upon delivering for the whole of my legal career.

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Simon Shaw

Commercial Director

As Commercial Director my responsibility is to deliver the growth strategy of the business, and for the marketing and brand awareness of Accident Claims Lawyers. I have been a lawyer for over 20 years in the area of personal injury, but in the last 10 years have been focussed on leadership and management of businesses, delivering the strategic growth plans in business development and account management roles.

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Susan Wood

Senior Solicitor

I have practised law for over 15 years and over that time have become a specialist in assisting seriously injured victims of accidents arising from motor vehicle collisions and accidents at work. I put client care at the forefront of every daily task I carry out, ensuring that my clients receive the best journey possible through what can more often than not will be life changing circumstances following an accident.

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Nigel Smith

Senior Paralegal

Hi there,

Prior to Accident Claims Lawyers I worked for 5 years with an insurer and saw first-hand how the claims process could become long drawn out and stressful for clients. I joined Accident Claims Lawyers as I want to be part of changing that process and positively effect the lives of people injured following accidents that they did not cause.

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Samantha MacDougall

Client Care Team

Hi, I'm Samantha and my focus is welcoming all new Clients to ACL and ensuring that the claims process is a smooth and satisfactory one for them. Clients are the lifeblood of our business and we value our relationship with them during what can often be a stressful time. I'm here to help in any way and offer our clients support along the way whilst getting the very best assistance from our lawyers.

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Liability limited by a scheme approved under Professional Standards Legislation.